Governance and ethics
People want to trust the company behind the brands that they love. Earning and keeping that trust requires vigilance, and is essential for our long-term commercial success. Behind a business that acts with integrity are employees doing the right thing. Our reputation can only be sustained if every one of us is doing the right thing, every day, everywhere.
Our approach and performance
To help our employees make the right decisions at work, we have a sound corporate governance structure (see our 2013 Annual Report) and a robust compliance and ethics programme with our Code of Business Conduct at its centre.
However, doing business with integrity goes beyond having a good corporate governance framework and compliance with policies, procedures, and regulations. It is about creating a culture that demands integrity. This year, we have been working harder than ever to engage our employees, with training for more of our managers, as well as our new joiners, so that a culture of integrity resonates across the business.
This year, the number of potential breaches raised to us by employees increased by 24% (around a third of which were reported via our confidential whistleblower hotline, SpeakUp, which is available to all employees and our business partners). We see this increase as an indication that our people feel more confident in sharing their concerns; in our annual Values Survey, 84% of employees reported that they felt comfortable speaking up. However, we have also seen a slight decrease in the number of breaches subsequently confirmed, and we view this as evidence of our programme’s effectiveness.
We are continually adapting and assessing what we are doing. We are choosing to be more transparent about our approach and our performance, because we want Diageo to be one of the world’s most trusted and respected companies.
Progress against governance and ethics targets
How we're performing against our targets
Our SpeakUp confidential hotline can be accessed from more than 160 countries
We scored 84% on our Integrity Index, included for the first time this year as part of our Values Survey
We’re training more than 5,000 of our line managers in creating a culture of integrity
We brought our global risk, internal controls and compliance agenda together into one team to provide an even stronger framework for great corporate governance
We extended our annual certification of compliance from 3,220 to more than 9,600 managers this year