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Performance and key metrics

We are pleased with our overall performance this year, having made progress against most of our public targets.

Echoing the progress shown against the metrics in our summary table, this year 84% of employees around the world responded positively to a diverse spectrum of sustainability and responsibility questions included in our ‘Integrity Index’, a subsection of our annual Values Survey.

In some impact areas, this year marked the close of our target period, such as in our alcohol in society programme. Here we did not fully meet every target, but we are nonetheless pleased with our progress over the last three years. We will assess the appropriateness of meeting the few outstanding items as part of our efforts to establish new company-wide targets. The targets we will hold ourselves to in the future will help support the new set of commitments we recently established with other industry members to reduce the harmful use of alcohol.

In other impact areas, we are only part way through the target period, but we are still reporting strong performance. We are particularly pleased with our progress in water efficiency in Africa, where we exceeded our global target to improve water efficiency by 30% two years early.

While we are also proud of the efforts of our employees in improving our safety performance (we have reduced our lost-time accident frequency rate by 60% since 2010), we are deeply saddened that four employees in Africa were fatally injured at work this year. Any fatality is one too many, and only emphasises how important it is that we never cease to be vigilant about safety.

Awards and rankings

Being benchmarked against our peers and the wider business community is important for our understanding of how our approach to sustainability measures up to prevailing standards and attitudes. This year, our progress on sustainability and responsibility issues continued to be recognised externally, as listed below.

  • Leading UK business magazine, Management Today, listed Diageo as the most admired company in its annual ranking.
  • This year Diageo won 11 awards around the world as one of the best places to work.
  • Diageo achieved membership of both the Carbon Disclosure Leadership Index and the Carbon Performance Leadership Index – the only beverage company to appear in both indices and the only one to appear in the Performance Index.
  • Diageo was again selected as a member of the World and Europe Dow Jones Sustainability Indices (DJSI), one of only four beverage companies (along with Coca‑Cola Hellenic, Molson Coors and PepsiCo). This year we scored 79, just five points behind the sector leader.
  • This year, Diageo came second in the food and beverage category in the FTSE4Good index with a score of 4.8 out of 5.
  • Diageo was again included in the Nasdaq Global Sustainability Index.
  • Filing separate entries, Diageo Australia achieved a platinum rating for the third year running in the Business in the Community’s (BITC) 2013 Corporate Responsibility Index (CRI), while Diageo Hellas was one of only four companies in Greece entering the CRI’s platinum zone.

Reporting frameworks in this section