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Governance and ethics

Here we explain the basis of calculation for:

  • Setting baseline data and targets
  • Values Survey questions
  • New joiners
  • Annual certification of compliance
  • SpeakUp

Setting baseline data and targets

Having completed the initial roll‑out of our Code of Business Conduct globally we have focused on ensuring the key elements of our programme are working effectively by measuring four key performance indicators. These were set out in July 2012 with a completion year of 30 June 2013.

Values Survey questions

Data is collected from an annual survey sent to all employees and administered by Kenexa, one of the world’s largest employee survey providers. This year the data represents 92% of Diageo’s employee base, compared with 91% in 2012.

New joiners

All new starters are automatically enrolled in our Code of Business Conduct e‑learning programme through Diageo Academy, which tracks global participation and responses. In markets where access to the Academy is difficult, we carry out face-to-face training and a register is taken.

Annual certification of compliance

We extended the annual certification of compliance to include more levels of management this year. This was administered through the global online training tool, Diageo Academy, which holds a record of participation and responses for all employees. These are then reported to market and function leadership teams, and reviewed by control, compliance, and ethics managers.


Our SpeakUp whistleblowing line is advertised across our markets. Calls that come in are tracked by an external party and picked up by the global risk and compliance team. All investigations are monitored by our corporate security team who track length of time and resolution on a case tracking system.